FAQs

General

Yes, we are the official Taxi supplier to Birmingham Airport and the only Taxi company based here.

We provide reliable Airport transfer services from Birmingham Airport to any destination in the UK. We have over 250 modern Taxis available at your convenience.

Simply book your Taxi online.

If you would like to book an 8 seater or an electric Taxi , please call us on 0121 769 0747 or email us at contactus@ctmukltd.co.uk for more details*.

*subject to availability

This depends on how big the Taxi is:

For 1 – 4 passengers, our standard sized Taxis can typically carry 6 large suitcases

For 5 passengers, our Taxis can typically carry 5 large suitcases

For 6 passengers, our Taxis can typically carry 6 large suitcases

For 7 passengers, our Taxis can typically carry 7 large suitcases

If you have more than 8 large suitcases or you’re not sure if we can accommodate the amount of luggage you have, please call us on 0121 769 0767 or email us at contactus@ctmukltd.co.uk and we will try our best to help meet your requirements.

All of our Taxis are wheelchair accessible, however not all wheelchairs are Taxi accessible!  If you have a large or electric wheelchair or a mobility scooter and you’re unsure if it will fit in a Taxi, please call us on 0121 769 0747 or email us at contactus@ctmukltd.co.uk and we will do our best to help.

Yes, we operate 24 hours a day, 365 days a year.

No, there is no requirement for child seats in our Taxis, but you’re welcome to bring your own.

Pricing and Payment

The cost of an Airport transfer depends on the distance of the destination from Birmingham Airport. You can get an instant quote by using our online booking system.  Our prices are based on mileage and no surcharges are applied, irrespective of date and time of travel.

You can book online using all major credit and debit cards.

No, your booking is valid for the entire day/date of travel.

Booking and Reservations

Very simple. Simply take your booking confirmation to the first Taxi on the designated Taxi rank which is located immediately opposite exit doors of Airport arrivals.

You can book your journey for anytime in the future.

Yes, simply book online.

You can cancel or change your booking by contacting us by phone on 0121 769 0747 or email us at contactus@ctmukltd.co.uk

Please note that cancellations are be subject to our cancellation policy.

Vehicles and Drivers

We have a wide selection of purpose-built Taxis available at your convenience.

Yes, all of our drivers are fully licensed, insured, and undergo regular background checks to ensure your safety and comfort.

Safety and COVID-19 Measures

We have implemented enhanced cleaning protocols and provide hand sanitiser in all vehicles.

Yes, our vehicles are thoroughly cleaned and sanitised before and after each journey to ensure the safety of our passengers.