Privacy Policy

CTMUK stands for COMPLETE TAXI MANAGEMENT UK

The privacy policy explains how we use any personal information we collect about you or your organisation when you visit our website or make contact with us via email.

We will be clear and transparent as possible with you on the personal data we collect and how it will be processed.
For as long as we maintain records of your personal data, we will keep it up to date and protect it with the appropriate safety measures.

Information collected through the website

We collect information about you when you:
Contact us or request details about our service.
We only collect information to process and manage requests.

Forms

When you submit a support or general inquiry, we collect your first name, last name and your email address so that we can correspond with you.
Our Web host is GDPR certified and compliant, so you can be rest assured, your information is safe.

Cookies

Cookies are text files on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
You can set your browser not to accept cookies .

Direct Marketing

We will only contact you with reference to the Taxi journey that you have booked. You will not be contacted for any other purpose.

Updates to our Privacy Policy

We keep our privacy policy under regular review. We will place updates on our web page .

How to contact us

Please contact us if you have any questions about our privacy policy at contactus@ctmukltd.co.uk

CTMUK Privacy Policy – Further Details

Information collected through the website – further details:
our website is : www.birminghamairportcabs.co.uk

Full Name
Email
Contact number

Card details are held by the processing company which is WORLDPAY. CTMUK has no access to any of the cards that are processed.

Our lawful bases for processing personal information

All personal data that we process is:
for the purpose of providing you with our Taxi service or answering your questions.

Data retention

We use third party processors to collect card payments from our website, the company used is WORLDPAY, and they are compliant with the general data protection regulations.

You can view their website for further details at www.worldpay.com
Once your journey is complete we will remove all your information from our systems.

Complaints

If you have any complaints about our processing, please contact us directly.